🍊 Pomelo

Support

Frequently Asked Questions

How do I add a task?

Tap the "+" button on the main screen to create a new task. You can set a title, priority, and scheduled date.

How does the timer work?

Pomelo uses the Pomodoro technique: 25-minute focus sessions followed by short breaks. Tap Start on the timer page to begin. You can customise durations in Settings.

How is my time logged?

Every completed focus session is automatically recorded against the active task. You can review your sessions in the task detail view.

Can I sync my tasks across devices?

Pomelo currently stores all data locally on your device. Cross-device sync is planned for a future update.

How do I import reminders or calendar events?

Go to Settings and grant Pomelo access to your Reminders and Calendar. Your events will then appear in the Today view (iOS only).

How do I delete a task?

Swipe left on any task to reveal the delete option.

I found a bug. What should I do?

Please send us an email with a description of the issue and the steps to reproduce it. We'll look into it as quickly as possible.

Tasks

What is the Stash?

The Stash is your inbox for tasks that don't belong to today. Think of it as a backlog: capture anything you want to do eventually, then pull tasks into Today or Tomorrow when you're ready to act on them.

What is the difference between Today and Tomorrow?

Today shows tasks you've committed to finishing today. Tomorrow is a staging area for tasks you're planning to tackle next. At the start of each day, tomorrow's tasks become available to move into Today.

What is the Eisenhower view?

The Eisenhower matrix organises your tasks into four quadrants based on urgency and importance. Tap the grid icon to see your tasks laid out this way and identify what to focus on first.

How do I reschedule a task?

Swipe right on a task to see scheduling options, or open the task and change its scheduled date from the edit form.

Can I assign a priority to a task?

Yes. When creating or editing a task you can mark it as urgent, important, or both. These flags are used to position it in the Eisenhower matrix.

Timer

Can I change the focus and break durations?

Yes. Go to Settings, then Timer, then Timer Duration. You can set custom lengths for focus sessions, short breaks, and long breaks.

What is a Pomodoro cycle?

A cycle is a set number of focus sessions followed by a long break. By default this is 4 sessions. You can adjust the cycle length and enable or disable long breaks in Timer Settings.

Can the timer auto-start the next session?

Yes. In Timer Settings you can enable auto-start for breaks and focus sessions separately so the timer moves to the next phase without you having to tap.

How do I change the timer appearance?

Go to Settings, then Timer, then Timer Style. You can choose a different font family and adjust the size of the countdown display.

Can I keep the screen on while the timer is running?

Yes. Enable "Keep Screen Awake" in Timer Settings to prevent the display from turning off during a focus session.

Appearance

How do I change the app theme?

Go to Settings, then Appearance. You can pick from a range of colour palettes and switch between light, dark, or system mode.

Can I change the language?

Pomelo follows your device language. It currently supports English, Turkish, and Polish. You can change your device language in iOS Settings.

Troubleshooting

My reminders or calendar events are not showing.

Make sure you have granted Pomelo the necessary permissions. Go to iOS Settings, scroll to Pomelo, and check that Reminders and Calendars access are both enabled.

The timer notification did not appear.

Check that notifications are enabled for Pomelo in iOS Settings. Go to Settings, then Notifications, find Pomelo, and make sure Allow Notifications is turned on.

The app is behaving unexpectedly.

Try closing the app fully and reopening it. If the issue persists, please email us with details so we can investigate.

Contact Us

Have a question not covered above, or want to report a bug? We'd love to hear from you.

Send us an email